pool pool pool
Hampton Pool - 365 days of outdoor swimming in heated water High Street, Hampton, Middlesex, TW12 2ST
t: 020 8255 1116

concert ticket enquiries: spc@hamptonpool.co.uk
Summer Picnic concerts are back for 2015
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Asked Questions
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tickets

Frequently asked questions
about the Summer Picnic Concerts

When do the concerts start and finish?

The scheduled opening time is 7.00pm. However, the gates may open 20 minutes before then. You will have time for a swim in our wonderful heated pools before the shows start, usually at around 20:00 (all show timings are approximate):

Heaven 17 and Darts
– Darts on stage at 19:45

Rumours of Fleetwood Mac and Nearly Dan
– Nearly Dan on stage at 19:45

10cc and Graham Goldman's Heart Full of Songs
– first act on stage at 8.15pm

Chas & Dave and The Blockheads
– Chas & Dave on stage at 19:45

The Bootleg Beatles and The Rollin' Stoned
– The Rollin' Stoned on stage at 19:45

Average White Band and The James Taylor Quartet
– JTQ on stage at 19:45

All concerts will finish at approxiamately 10.55pm.

There will be an interval half way through the evening. Food and drink will be available throughout the evening (see below and Food & drink page).

You are welcome to bring your own picnic and soft drinks, but the premises are licensed for the concerts so you cannot bring in any alcohol. As we have many bare feet around the pool, for safety reasons you must not bring any items of glass (bottles/glasses/bowls/etc.) onto the pool site.

How do I buy tickets?

Buying tickets online from this website is by far the simplest and most straightforward way of buying tickets. We have done our best to keep administration charges to a minimum.

You can buy tickets in person at the pool reception. If you do plan to buy them at the pool, please do try and avoid busy times, as customers for the pool, gym and other facilities are always given priority, so you could have a significant wait.

Do I need a PayPal account to buy tickets online?

PayPal is just our secure ‘payment gateway’, and as such, you can use it to pay with most major bank and credit cards. However, if you have a PayPal account you can use that too!

I ordered my tickets a week ago and I haven’t received anything?

As we mention on the ticket ordering page, your tickets may not be dispatched immediately but you will receive them at least two weeks before the date of the concert, normally sooner.

Tickets bought by the end of April should be received by 16 May.

Tickets bought by 12 June should be received by 20 June.

If tickets do not arrive by the expected date, please contact us in good time.

Ticket orders taken within five days of the performance will not be posted out to you but will be available from reception on the evening (you will still be charged postage for administration costs). YOU MUST BRING A COPY OF THE PAYPAL RECEIPT AS PROOF OF PAYMENT ON THE EVENING.

Where is my receipt of purchase?

Your PayPal receipt is your receipt of purchase. You will need to bring this with you to pick up your tickets if you purchase them within five days of the performance as there will not be time to mail them out to you.

Can I get a refund if I change my mind?

We're sorry but tickets are non-refundable.

Who can I speak to if I have a question?

If we haven’t been able to answer your question so far, please contact us by email at the following address spc@hamptonpool.co.uk. Please only call the pool reception if you haven’t heard back from us in over 48 hours. As we are all volunteers, we will try and answer your question as quickly as we can.

Is there allocated seating?

The majority of the space for seating is on the grassy area in front of the stage. You should bring blankets and folding chairs (if you want these). There are no reserved areas.

Is there disabled access?

The pool grounds are on a single level without steps so it is accessible for wheel chairs and those with difficulty walking. Please note that in some areas the ground is uneven.

There is limited room in the car park so please call in advance to the pool on 020 8255 1116 if you would like a space reserving.

Where can we park?

There is very limited space in our car park. We ask our customers to park considerately in neighbouring streets. Alternatively, see the answer to the question below.

How can we get to the pool by public transport?

The area is well served by public transport. The R68 bus stops directly outside the pool. It runs between Hampton Court Station (connecting to SW Trains) and Richmond Station (with connections to both overground trains and the District Line of the London Underground. From there it passes through Twickenham and Teddington, in both cases not far from the stations.

There are also buses from Staines which stop close by.

You can check further details on the Transport Direct or Transport for London websites.

register here for next year's concerts

Can we bring our own picnic?

You are welcome to bring your own picnic and soft drinks, but the premises are licensed for the concerts so you cannot bring in any alcohol. As we have many bare feet around the pool, for safety reasons you must not bring any items of glass (bottles/glasses/bowls/etc.) onto the pool site.

Is there any food available?

There is a barbecue where you can buy food and also a café on the site, with a range of dishes and hot drinks. There is also an ice cream kiosk

Do you have a bar?

There is a reasonably priced bar selling a range of wine, cider and beer, including draft ales and lagers. You cannot bring your own alcohol because the premises are licensed. Again, as we have many bare feet around the pool, for safety reasons you must not bring any items of glass onto the pool site.

What happens if it rains?

The concerts will take place regardless of the weather. We hope for warm, dry evenings but be prepared if the forecast isn’t promising. In 2012, our visitors had a great time in spite of the rain at several concerts!

Is there anywhere to stay locally?

There is a Travelodge in Teddington and also in Twickenham, Sunbury, Kingston and Hounslow, all convenient for local bus routes R68, 216 and 111. There are also other hotels in Kingston, Hampton Hill, Hampton Court and Sunbury – with easy access to the pool by means of the local bus services.

Any surplus made from the concert season goes toward safeguarding the future of Hampton Pool and developing our treasured facility.

Sell out crowd at last year's concerts

 
     

Thank you and we hope
you enjoy the concerts!

If you have a question regarding your order, please send us an email at spc@hamptonpool.co.uk.

 
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Hampton Pool is a registered charity and a not for profit company

© Hampton Pool Trust MMXV. All rights reserved.
Managed by YMCA St Paul’s Group on behalf of Hampton Pool Trust. High Street Hampton Middlesex TW12 2ST.
Hampton Pool Trust and YMCA LSW are registered charities 294117/1041923. Company 1870925.

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